Our impact in Wales

Each year, local Citizens Advice in Wales help thousands of people find a way forward. We do this by providing advice, education and support, and influencing policies and practices that affect the people we help.

2023-2024 impact report

Trusted advice in times of change 2023 to 2024 (PDF) 309 KB

Cyngor dibynadwy ar adegau o newid 2023 i 2024 (PDF) 320 KB

Previous impact reports

2022-23

Supporting people through a cost-of-living crisis 2022 to 2023 (284 KB)

Cefnogi pobl drwy'r argyfwng costau byw 2022 i 2023 (518 KB)

2021-22

Making a difference in challenging times 2021 to 2022 (351 KB)

Gwneud gwahaniaeth mewn cyfnod heriol 2021 i 2022 (830 KB)

2020-21

Wales Impact Report 2020 to 2021 (463 KB)

Adroddiad effaith 2020 i 2021  (288 KB)

2019-20

The difference we make in Wales 2019/20 (5.78 MB)

Y gwahaniaeth rydym ni'n ei wneud yng Nghymru 2019/20 (5.91 MB)

2017-18

The impact of local Citizens Advice in Wales 2017/18 (2.39 MB)

Effaith Cyngor ar Bopeth lleol yng Nghymru 2017-18 (3.41 MB)