Our impact in Wales
Each year, local Citizens Advice in Wales help thousands of people find a way forward. We do this by providing advice, education and support, and influencing policies and practices that affect the people we help.
2020/2021 impact report:
Wales Impact Report 2020 to 2021 [ 460 kb]
Adroddiad effaith 2020 i 2021 [ 290 kb]
Previous impact reports:
The difference we make in Wales 2019/20 [ 5.8 mb]
Y gwahaniaeth rydym ni'n ei wneud yng Nghymru 2019/20 [ 5.9 mb]
The impact of local Citizens Advice in Wales 2017/18 [ 2.4 mb]
Effaith Cyngor ar Bopeth lleol yng Nghymru 2017-18 [ 3.4 mb]
Welsh impact video: