Energy Debt Adviser

Citizens Advice Sandwell & Walsall are looking for an enthusiastic and committed Energy Debt Adviser to join our team and make a real difference to people experiencing energy debt and financial hardship. You will provide high-quality, personalised debt and energy advice, helping clients understand their options, maximise their income and find sustainable solutions to their financial difficulties.

You will manage your own caseload, providing accurate and impartial advice while supporting clients with issues such as energy arrears, debt, budgeting, benefits, grants and financial assistance. You will also work closely with colleagues and external organisations to ensure clients receive the right support. This is a rewarding role for someone who is passionate about helping people, can communicate confidently and empathetically, and wants to develop their knowledge and skills within the debt and energy advice sector.

You will be supported to complete the relevant debt accreditation and will be expected to work towards Level 3 Energy Awareness. In return, you will have the opportunity to develop your professional skills while making a positive difference to individuals and communities across Sandwell and Walsall.

If you are motivated, organised and committed to providing excellent client-focused advice, we would love to hear from you.

For more information please see the job description linked on our website and to apply please forward the following to staffrecruitment@citizensadvicesandwell-walsall.org

An up-to-date CV and

A covering letter (maximum two A4 pages explaining how your skills, knowledge and experience meet the requirements of the person specification

Applicants must have the right to work in the UK. Proof of eligibility will be required before employment begins.

If you need any adjustments or assistance with the application process we are happy to help just email us at staffrecruitment@citizensadvicesandwell-walsall.org

We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as you can if you are interested in the role.

We appreciate your interest in this opportunity and wish you all the best with your application!