Home Visiting Caseworker

An opportunity to work with a fantastic team of dedicated staff and volunteers who make a real difference to people’s lives every day. This caseworker role is to deliver both generalist advice, and casework on Benefits and Debt/Money Advice. The role is office based and will include visiting some clients at home across Oxfordshire. Office base to be mutually agreed (Abingdon, Didcot, Henley, Oxford, Thame, Witney). Full training can/will be offered. Previous applicants need not apply.

Key duties:

- Prepare and present cases to the appropriate statutory bodies, tribunals and courts as appropriate and negotiate with third parties as appropriate.

- Assist clients where necessary by calculating, negotiating, drafting or writing letters and telephoning.

- Provide advice, support and assistance to other staff and volunteers across the range of advice areas.

- Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.

- Maintain case records for the purposes of continuity of casework, information retrieval, and statistical monitoring and report preparation.

- Ensure that all casework conforms to the organisation’s quality standards

Salary: £25,848 – £27,438 FTE annual salary pro rata

Expenses: additional travel above home to work can be claimed at £0.45 per mile

Pension: Workplace pension scheme with 5% employer contribution

Holiday: 31 days pro rata plus Bank Holidays pro rata