Trainee Advisor/Supervisor

Citizens Advice West Berkshire is a local, independent charity that gives free, confidential, impartial and independent advice on a number of issues, including debt, benefits, housing, employment and consumer problems.

We are delighted to present the opportunity to join our Adviser/Supervisor training programme. This is a new training programme designed to last 2 years, after which time you will become a fully trained supervisor.

For those who may already be certified as a competent generalist adviser, the training programme can be adapted to reflect prior learning and competence.

Closing date for applications is 11.59pm on Sunday 21st September 2025

Salary: Starts at £13,868.40 actual, increasing as training develops

Hours: 21 hours per week, (Monday to Wednesday) – Hours per week may decrease depending on hourly rate increase and funding

Contract: Permanent

Base: Newbury office

In year one, after some initial training, the successful candidate will work as a generalist adviser.

In year two, dependent on progress and aptitude, you will work as a generalist adviser and also train to become an Advice Session Supervisor.

The successful candidate will be friendly, approachable, non-judgmental and empathetic with a passion to deliver a great advice service.