CLA Education Caseworker

About the role

Are you ready to make a real impact for children, young people, and families? Join our CLA Education team and help people understand their rights, tackle barriers, and fight for fair outcomes.

In this role, you’ll:

What you'll be doing

•  Provide expert advice and support through our national CLA telephone service

•  Help clients navigate SEN decisions, EHCPs and tribunal processes

•  Deliver high‑quality casework that truly changes lives

•  Spot emerging issues and help us influence system‑wide change 

•  Work with a passionate, values‑driven team committed to justice and equality

• We’ll give you full training in education law, legal aid processes, tribunal work and our internal systems — so you’re set up to succeed.

What we’re looking for

• Recent experience delivering advice to clients

• A structured, methodical approach to casework

• Strong communication skills — especially conveying complex information clearly

• A passion for fairness, inclusion, and empowering those who need it most

• Knowledge and experience of SEN law is essential.

What you need to know

• Hours are negotiable

• The services operates between 9.00am to 6.00pm and cover will be arranged  on a rota basis.

• Remote working will be considered