Macmillan Money and More Caseworker

Apply before 11.59pm on 28 September 2026.

Job summary

Salary
£29 977.00 FTE per annum
Location
Crawley, Haywards Heath, Shoreham, Horsham – some travel required in East Sussex if required on outreach basis.
Workplace
Office based
Contract
Permanent
Hours per week
37 hours - Full time

How to apply

You can check for more information and how to apply.

About the role

About the role

As a Macmillan Money and More caseworker, you’ll be delivering high quality, holistic and efficient advice to people affected by cancer across welfare benefits, employment, debt prevention and related areas. The role combines high volume casework with early intervention advice and signposting so that clients receive the right support at the right time. Advisors will work across multiple channels, providing accurate information, practical assistance and seamless referrals into specialist support where required. The role will include face-to-face appointments across East and West Sussex where necessary.

What you’ll bring

You are an empathetic communicator who explains complex information simply. As a resourceful and adaptable caseworker, you’ll effectively manage a caseload and be focussed on achieving great outcomes for people at a vulnerable time in their lives. You must be a team player, open to feedback and keen to learn quickly. Specialist welfare benefit experience is an advantage, but full support and training is available for candidates who can demonstrate they will be able to move through training at pace.

DBS required for this role.

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