Outreach Advice Team Manager

Chapeltown Citizens Advice

Based in an inner city multi-racial area of Leeds, Chapeltown Citizens Advice is an independent charity. We are a leading provider of legal advice and information that provides a comprehensive advice service from its main office and outreaches. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.

We are recruiting an outreach advice team manager Working closely with the CEO and Advice Service Manager the Outreach Advice Team Manager will have responsibility for Chapeltown Citizens Advice’s outreach projects, line managing project staff, ensuring targets and quality KPI’s are met and being accountable for project reporting requirements. You will develop relationships with the relevant stakeholders and will work with the Management Team to ensure continuation funding where appropriate. You will ensure new projects are implemented smoothly and thatproject staff are appropriately supported and developed.

We are looking for a proactive, organised, and motivated individual to support the delivery

and success of new and existing projects.

You will:

● Have experience of supervising or managing staff

● Be a problem solver

● Be able to multi-task

● Be a team player

● Be digitally savvy

● Be able to prioritise tasks and assist with multiple projects

● Have excellent communication skills

● Be willing to work flexibly

Job title: Outreach Advice Team Manager

Location: Chapeltown, Leeds

Salary: £33,780 per annum plus 5% pension

Hours per week: 36.25

Type of contract: Permanent

Closing date for applications: 4pm 12th August 2026

We do not accept CVs

To apply please follow this link and read, complete and submit the Application pack, or email recruitment@chapeltowncab.org.uk

https://drive.google.com/drive/folders/1GlARleXYV6wLY24YTE56bq4qJduTJCgg?usp=sharing