Outreach Adviser (Schools)

Are you passionate about empowering families to improve their situations and achieve their goals? We’re recruiting four Outreach Advisers to join an exciting new project in Darlington.

This is more than a job—it’s an opportunity to make a lasting difference to families by providing high-quality advice and support, helping people move towards stability, hope and freedom.

We want people who are passionate about giving an effective advice service in the community to local residents.

You will have experience providing generalist advice across a range of enquiry areas and building effective relationships within communities and local organisations. You’ll help promote and develop this new service, contributing to its long-term success.

What you’ll need:

• Empathy, compassion and a commitment to making a difference

• Strong written, verbal and numeracy skills

• Excellent attention to detail and time management skills

• The ability to communicate clearly and manage competing priorities

• Experience providing generalist advice

• Confidence working with vulnerable clients and community partners

We’ll provide extensive training and development to help you deliver first-class advice that really matters.

This role is subject to an enhanced DBS check.

For an informal discussion, please contact Michelle Stobart, Head of Service Development, at michelle.stobart@citizensadvicedrc.org.uk

We are a proudly inclusive organisation—diverse voices and experiences make us stronger.