Citizens Advice responds to the Renters' Rights Bill becoming law
Tom MacInnes, Director of Policy at Citizens Advice, said:
“The Renters’ Rights Act marks a huge step forward for private renters, who for too long have had few protections while landlords have held all the cards.
“Last year, our advisers helped 100 people a day with Section 21 ’no fault’ evictions which force people to uproot their entire lives and put them at risk of homelessness. No one should live in fear of losing their home, so seeing these become a thing of the past is very welcome.
“This long-awaited legislation will help level the private renting playing field, so people can have security in their homes and the confidence to challenge landlords without fear of retaliation.”
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Notes to editors:
Citizens Advice is made up of the national charity Citizens Advice; the network of independent local Citizens Advice charities across England and Wales; the Citizens Advice consumer service; and the Witness Service.
Our network of charities offers impartial advice online, over the phone, and in person, for free.
Citizens Advice helped 2.68 million people face to face, over the phone, by email and webchat in 2023-24. And we had 51.7 million visits to our website. For full service statistics see our monthly publication Advice trends.
Citizens Advice service staff are supported by more than 19,000 trained volunteers, working at over 1,900 service outlets across England and Wales.
Citizens Advice is the statutory consumer advocate for energy and postal markets. We provide supplier performance information to consumers and policy analysis to decision makers.
You can get consumer advice from the Citizens Advice consumer service on 0808 223 1133 or 0808 223 1144 for Welsh language speakers.