Problems with paying your water bill
This section will help you sort out problems with water bills, including what to do if your bill seems too high.
What is likely to happen if water companies pursue households for the payment of water bills if they have not been paid in the past for whatever reason and what you can do about it.
Payment issues and problems you may have as a tenant with your water bill and what you can do.
What can happen when you owe your water company money and what you can do about it.
Negotiating with your water company to pay off arrears on your water bill.
What you can do to pay less for your water such as installing a water meter and special schemes to help those in debt with water bills.
Watersure is a scheme to help save money with your water bill, if you get certain benefits and you have three or more children under 19 or someone in your house has a medical condition that means more water gets used.
Welsh Water HelpU is a scheme to help save money with your water bill if you have a low household income.