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Child abuse - general organisations

This advice applies to Wales


NSPCC helpline provides advice and information to adults concerned about a child. The helpline is available 24 hours a day every day and NSPCC counsellors can provide callers with support and also take action on their behalf. There is also an online form to report concerns about a child. The contact details are:


Helpline: 0808 800 5000 (24 hours a day, every day)

Textphone: 18001 0808 800 5000

Text messages: 88858

Email: or online form to report concerns about a child


NSPCC National Child Trafficking Advice Centre (CTAC)

NSPCC National Child Trafficking Advice Centre (CTAC) provides support to professionals who come into contact with children or young people, who may have been trafficked or are at risk of trafficking. The contact details are:

NSPCC National Child Trafficking Advice Centre (CTAC)

Tel: 0808 800 5000 (Monday to Friday from 9.30am to 4.30pm)


The NSPCC Female Genital Mutilation Helpline

The NSCPP have launched a helpline to protect UK children from female genital mutilation (FGM). Anyone who is worried about a child and FGM can call 0800 028 3550 for information and support.

Rape Crisis Centres

Rape Crisis Centres provide free and confidential counselling services for girls and young women who have been sexually abused. Mothers of children who have been abused can also contact them for help. Many groups will offer ongoing support through court proceedings.

Rape Crisis England and Wales is a national charity and the umbrella body for a network of independent Rape Crisis organisations. You can call the national Rape Crisis helpline to speak to a trained worker who can also tell you where your nearest services are if you want face-to-face support or counselling.


Helpline: 0808 802 9999

National Association for People Abused in Childhood (NAPAC)

NAPAC provides support and information for people abused in childhood.


Support line: 0800 085 3330

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