Support for people using direct payments
This advice applies to Wales. See advice for See advice for England, See advice for Northern Ireland, See advice for Scotland
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In most counties in Wales there is a support organisation for people who have direct payments.
Contact your local council’s social services team for the most up to date information and support.
You can find the contact details for your local council on GOV.UK.
Disability Rights UK
Disability Rights UK has a Personal Budgets Helpline that gives advice on getting direct payments and managing them.
Disability Rights UK
Telephone: 0330 995 0400
Monday to Friday, 9am to 5pm
Email: enquiries@disabilityrightsuk.org
Website: www.disabilityrightsuk.org
Disabled Students Helpline: 0330 995 0414
Tuesday and Thursday, 11am to 1pm
Email: students@disabilityrightsuk.org
Personal Budgets Helpline
Telephone: 0330 995 0404
Tuesday and Thursday 9.30am to 1pm
Contact a family
Contact a family can provide information or advice on direct payments for disabled children.
Contact a family
Freephone helpline: 0808 808 3555
(Monday, Wednesday, Thursday and Friday 9.30am to 5pm, Tuesday 10.15am to 5pm)
Website: contact.org.uk
The Low Incomes Tax Reform Group (LITRG)
The Low Incomes Tax Reform Group (LITRG) has produced a useful guide which explains important topics in more detail and provides links to detailed guidance on tax, employment status, paying wages and tax issues.
You can find this information on the LITRG website.
Age Cymru
You can read about Direct payments for social care services in Wales on the Age Cymru website.
Help us improve our website
Take 5 minutes to tell us if you found what you needed on our website. Your feedback will help us give millions of people the information they need.