Letter to challenge a private parking ticket

This advice applies to Wales. See advice for See advice for England, See advice for Northern Ireland, See advice for Scotland

You can use this letter to challenge an unfair ticket you were given when parked on private land – for example at a supermarket or hospital car park. This could be because you didn't break the car park's rules, the rules weren't clear, or the parking charge is higher than £100.

It’s important to include as much evidence as you can. For example, a photo of your car parked according to the rules or a copy of your ticket.

Sam Hoolin

8 Park Avenue


01632 960001

Giltham Parking Services

24 Station Road
GT16 3LP

24 July 2024

To whom it may concern,

Re: Parking ticket 134141234

I was issued with a parking ticket for parking at Ruby Road shopping centre on 23 April 2022. The car was parked there between 10.15am and 5.35pm. I have been charged £80.

I believe this ticket was issued unfairly and that I don’t need to pay it because:

There was insufficient signage. There was no sign at the entrance of the car park.

I have enclosed the following evidence to demonstrate my claim: a photo of the entrance to the car park. It was taken on the day the ticket was issued. It shows clearly that there was no sign about the parking charges.

Yours faithfully,

Sam Hoolin

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