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Support for people using direct payments
Support available from local authorities and other providers to help people manage direct payments they receive to buy social care services.
Check your personal alarm will work after the landline switch off
Check how the switch to digital landlines might affect your telecare and other alarms. Check what to do to avoid problems when you switch
Check if you can get DLA for your child
DLA isn’t just for children with physical disabilities - it’s also for behavioural and mental health conditions as well as learning disabilities and developmental delay
Help with the cost of transport if you're disabled
Find out if you're eligible for help with the cost of transport if you're disabled, for example free bus passes and railcards, and how to apply.
Check if you can challenge a new style JSA sanction
Check if you can challenge your JSA sanction. What arguments you can use and what evidence you’ll have to provide
Using direct payments for care
What direct payments can be used for, covering employing carers direct, buying social care services through an agency, paying for equipment and short stays in care homes
Challenging a homeless decision
Check if you can ask the council to review their decision. Check how to ask for a review, and what you can do if they don’t change the decision
Stopping a future payment on your debit or credit card
Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes