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• Making sure your flat is fire safe

  Find out how to make sure your home is fire safe, and who is responsible for fire safety

• Complaint about a problem at work – grievance letter checklist

  Basic rules for writing a grievance letter and a checklist to make sure that your letter has all the relevant information

• Check how council tax works and if you have to pay

  Check if you have to pay council tax and what to do if you think your tax band is wrong. Check if you have to pay for an empty property

• Check what benefits you can get

  Get a quick idea of the benefits you can claim, including disability benefits and links to benefit calculators.

• Extra benefits and help you can get while on Attendance Allowance

  Guide to extra benefits and help you can get whilst getting Attendance Allowance

• Rape and sexual assault

  Information on rape and sexual assault, including definitions, sources of specialist help and further information

• Social services complaints - before you start

  What to consider before making a complaint about a service received from your local authority social service department

• Using direct payments for care

  What direct payments can be used for, covering employing carers direct, buying social care services through an agency, paying for equipment and short stays in care homes