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  • Challenging a homeless decision

    Check if you can ask the council to review their decision. Check how to ask for a review, and what you can do if they don’t change the decision

  • Parking tickets

    Get help and information about how to appeal a parking ticket and what you need to do to stop being chased because of one.

  • Child Benefit

    Find out if you're eligible for Child Benefit. Check how changes in your circumstances will affect your claim and what to do if you want to appeal a decision.

  • Dealing with grievances at work

    If you have a concern, problem or complaint at work, you might want to take this up with your employer. This is called 'raising a grievance'. Find out more

  • If the council decide your landlord has to do repairs

    Check what your landlord has to do if the council have inspected your home and sent them a legal notice. If the council haven’t helped, find out how to complain.

  • Asking for reasonable adjustments if you’re disabled

    If you’re finding it hard to access something, you can ask for changes called ‘reasonable adjustments’. Find out how to ask for reasonable adjustments

  • Pension Credit

    Find out if you can get Pension Credit and how much you could get. If your Pension Credit has stopped or you have an overpayment, find out how to challenge the decision

  • Children's rights in Wales

    What your children's rights are in Wales, and how you can complain if you're not happy with a minister's decision