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• Car finance claims: what to do if you bought a car on finance

  If you bought a car, van or motorbike on finance, check if you can get compensation from your lender

• Challenging a Child Benefit decision - mandatory reconsideration

  Ask HMRC to re-think their decision about your Child Benefit. How and when to ask for mandatory reconsideration

• Check you've been given the right sanction

  Check what level of sanction you should get and how long it should last. Check how to find out more about your sanction, and how to get help with challenging it.

• Using your Blue Badge

  Where you can use a blue badge and how to display it properly to avoid getting a parking ticket

• Check if you have the right to reside for benefits

  You might need to show you have a right to reside in the UK to claim some benefits. Find out what information you need and which benefits are affected

• Staying in your council home when someone dies

  Check if you can take over the tenancy of someone who died and how to apply for it. Check what happens if you can’t take over the tenancy

• Disputing paying back a working or child tax credits overpayment

  What to do if your tax credits are overpaid and you disagree about paying the money back

• Illness insurance

  Types of illness insurance available, some of the benefits they provide and what you need to think about before taking out one of these types of policy