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• Check if a financial service has followed the rules

  Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain

• Challenging a Child Benefit decision - mandatory reconsideration

  Ask HMRC to re-think their decision about your Child Benefit. How and when to ask for mandatory reconsideration

• Check you've been given the right sanction

  Check what level of sanction you should get and how long it should last. Check how to find out more about your sanction, and how to get help with challenging it.

• Using your Blue Badge

  Where you can use a blue badge and how to display it properly to avoid getting a parking ticket

• Car finance claims: what to do if you bought a car on finance

  If you bought a car, van or motorbike on finance, check if you can get compensation from your lender

• Staying in your council home when someone dies

  Check if you can take over the tenancy of someone who died and how to apply for it. Check what happens if you can’t take over the tenancy

• Living together and civil partnership - legal differences

  Information for same-sex and opposite-sex couples on how the law treats civil partnerships and cohabiting couples, including financial matters, adoption, housing and inheritance

• Disputing paying back a working or child tax credits overpayment

  What to do if your tax credits are overpaid and you disagree about paying the money back