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• Challenging a rent increase

  Find out if you can challenge a rent increase for free at a tribunal and check what evidence you need to send with your application

• Get help if you use oil, LPG, coal or wood to heat your home

  If you use oil, wood, liquefied petroleum gas (LPG), biomass or coal to heat your home, you might be able to get help to pay your bills.

• How to use an ombudsman in Wales

  How to use an ombudsman in Wales This advice applies to Wales. See advice for See advice for England, See advice for Northern Ireland, See advice for Scotland Help us improve our website Take 5

• Eviction for mortgage arrears

  Check whether you can stop your eviction, and what to do if you can’t

• You are taken to court for rent arrears

  Information about the procedure a landlord must follow in order to take a tenant to court for rent arrears, special rules for social housing landlords, notice periods, what happens and a court hearing and the type of orders a judge can make

• Claiming compensation if you were forced to have a prepayment meter

  Find out if you can claim compensation if your energy supplier forced you onto a prepayment meter between 1 January 2022 and 31 January 2023

• Grants and benefits to help you pay your energy bills

  Grants, benefits and other support, including Warm Home Discount, Winter Fuel Payment and Cold Weather Payment or Winter Heating Payment

• A business takes legal action against you to recover losses for theft

  What to do if you are accused of shoplifting, theft or negligence at work where the business is trying to recover compensation for alleged losses