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• Challenging a rent increase

  Find out if you can challenge a rent increase for free at a tribunal and check what evidence you need to send with your application

• Get help if you use oil, LPG, coal or wood to heat your home

  If you use oil, wood, liquefied petroleum gas (LPG), biomass or coal to heat your home, you might be able to get help to pay your bills.

• Eviction for mortgage arrears

  Check whether you can stop your eviction, and what to do if you can’t

• How to use an ombudsman in Wales

  How to use an ombudsman in Wales This advice applies to Wales. See advice for See advice for England, See advice for Northern Ireland, See advice for Scotland Help us improve our website Take 5

• A business takes legal action against you to recover losses for theft

  What to do if you are accused of shoplifting, theft or negligence at work where the business is trying to recover compensation for alleged losses

• Claiming compensation if you were forced to have a prepayment meter

  Find out if you can claim compensation if your energy supplier forced you onto a prepayment meter between 1 January 2022 and 31 January 2023

• How to claim Pension Credit

  Check the best way to apply for Pension Credit. Check what extra help you can get if you're eligible.

• How to start a Universal Credit claim

  Find out how to start a Universal Credit claim. Before you start you’ll need to check if you're eligible for Universal Credit