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• Mail order catalogues

  Information about buying things from a catalogue and being an agent for a catalogue company

• Check your rights as an agency worker

  Find out what rights you have and what extra rights you get after 12 weeks in the same job with the same organisation

• If you're struggling with your IVA payments

  Check what to do if you're struggling with your individual voluntary arrangement (IVA) payments

• Check what it might cost to make an employment tribunal claim

  Find out what costs you can get if you win, how to reduce your chances of being asked to pay costs if you lose, how to ask for a costs or preparation time order

• Court orders to protect children

  Check the different types of court order social services can apply for if they think your child is at risk

• Debt and money

  Get advice on dealing with debt, bailiffs, bankruptcy, pensions, tax and more

• Getting Universal Credit if you’re sick or disabled

  Check if you can apply for support if you can't work because you're sick or disabled. Universal Credit is available for people with sickness or disabilities

• Letter to warn trader about court action for faulty goods

  Use this letter template to warn a trader that you're thinking of taking court action to sort out a problem with faulty goods

• Water shortages - restrictions to your supply

  When your water company can impose temporary hosepipe bans and drought orders during water shortages, for how long, and what your rights are when this happens

• Letter to cancel or return goods bought online, over the phone or by mail order

  Letter to cancel an online, phone or mail-order sale during the 14 day 'cooling off' period.