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Stopping a future payment on your debit or credit card
Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes
Something's gone wrong with a purchase
Information for if something's gone wrong with a purchase. Get help if you're a consumer who's had an issue with a purchase you've made and need advice
Asking for adjustments to help with your disability
Find out what disability changes your landlord has to make and how to ask for them
Check if you’re protected from disability discrimination
Understand how the Equality Act defines disability. The Equality Act is the law that stops employers, businesses and providers discriminating against you
Check how council tax works and if you have to pay
Check if you have to pay council tax and what to do if you think your tax band is wrong. Check if you have to pay for an empty property
Fill in the work capability form: how your conditions affect you
Find out what to do before you fill in the UC50 form, so you can give the information you need when you begin to fill in the form
Discrimination
Check if you've experienced discrimination under the Equality Act 2010 and what you can do about
Paying back an Income Support overpayment
Find out the different ways you can pay back an Income Support overpayment, including in instalments
Choosing your energy tariff
Choosing the right energy tariff for your needs, including special tariffs for different energy meters and systems
If bailiffs say they'll sell your belongings
Find out how to get your belongings back if bailiffs say they’ll sell them