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Consumer
Get advice on your consumer rights, including complaints and trading standards
Check if a change affects your new style JSA
What to do if you have a change of circumstances while getting JSA. How to report changes to your work, income, family, health or immigration status
Complaining about the Child Maintenance Service
Find out what you can do if you want to make a complaint about the way the CMS has dealt with you
Problems with selling your home - delayed completion and lease options contracts
Information about 'exchange with delayed completion' and 'lease options' contracts, covering what they are, the risks involved and other options that may be available to people trying to sell their home
Tell your supplier if you need extra support
Sign up for priority services to get extra support reading your bills or meter, and priority help from your energy supplier in a power cut.
Starting a homeless application
Check how to apply to the council for help if you’re homeless. Check what documents to take with you and what will happen after you apply.
How to apply for Universal Credit
Find out how to apply for Universal Credit online. Find out more about the questions you need to answer, your ‘to-do list’ and the next steps
Creditor trying to make you bankrupt
You shouldn't ignore a statutory demand. Find out what to do if you get a statutory demand from someone who is trying to make you bankrupt