Search

• Pay

  Overview and content list for work pay. Read our advice about getting paid from your employer and what to do if there any issues with your payments

• PIP resources

  Overview and content list for PIP resources. Get letter templates for writing to the DWP and sending evidence for your PIP claim

• Water

  Information about consumer issues relating to water. Get help paying for your water bill, interruptions to your supply and how you can complain

• Holidays

  Template letters for consumers with holiday problems. If you've had problems with your holiday, use our template letters to complain or ask for a refund

• Education

  Get advice on issues about education. Overview of dealing with school problems and help with school costs

• Lodgers

  Lodgers Check your rights as a lodger If you're being evicted as a lodger

• Sewerage

  Overview and content list for sewerage. Read our advice about paying for sewerage and who is responsible for repairing drains and sewers

• PIP appeals

  Overview and content list for PIP appeals. Find out more about challenging a pip decision, mandatory reconsideration and having a tribunal hearing