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• Getting Universal Credit if you’re sick or disabled

  Check if you can apply for support if you can't work because you're sick or disabled. Universal Credit is available for people with sickness or disabilities

• Check you’re in the right Universal Credit work-related activity group

  There are 4 work-related activity groups for Universal Credit. Check you’re in the right group, and what to do if you think you're in the wrong one

• Letter to complain about a delay to a service

  Letter to complain to a trader about delays in starting or finishing a service

• Find a trader and check you can trust them

  Finding a seller or tradesperson who will do a good job and treat you fairly

• If you live in a mobile home in Wales

  Check the rules about mobile homes in Wales. Check which organisations can help if you’re worried about conditions on your site

• Letter to make a claim for equal liability from a credit provider

  Letter to credit provider claiming equal liability for goods or services bought on credit

• Paying off a credit agreement early

  Find out if your credit agreement is covered by the Consumer Credit Act 1974 and how to pay it off early

• Arguments for challenging a sanction

  Find out what makes a sanction unfair, how and when to challenge one, how to get more details about your sanction and where to get help challenging

• Step 3: Check the type of discrimination

  To check if you’ve been discriminated against, you can check if you experienced a type of discrimination in the Equality Act 2010

• Switching your business to a new energy supplier

  How to switch your business energy supplier and what to do if you have problems with an energy broker