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Complain about PPI commission
Find out when you can get money back on your PPI if it wasn’t mis-sold
Check how to switch your internet, phone or TV provider
How to switch your landline, mobile phone, internet or TV provider to get a cheaper deal
Switching from prepayment to paying by credit
Replace your prepayment meter or switch your smart meter over so you pay for energy after you use it instead of paying in advance
How to start a Universal Credit claim
Find out how to start a Universal Credit claim. Before you start you’ll need to check if you're eligible for Universal Credit
Get compensation if you have a power cut
How to claim compensation if your gas or electricity supply is interrupted, when you're entitled to compensation, how much you'll get
Preparing to rent from a private landlord
Find out how to decide whether to rent from a landlord or letting agent, how to search for a property and what questions you should ask before you rent a home
Sending your PIP claim form
Information about where to send your completed ‘How your disability affects you’ form and how long you have
Pensions - income drawdown
What income drawdown (pension withdrawal) means, how it works and who it's suitable
Check if your employer's dismissal process is unfair
Make sure your employer has a fair dismissal process and follows the Acas code of practice - and know when to challenge them if they don't
Payday loans
How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans