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• Using your Blue Badge

  Where you can use a blue badge and how to display it properly to avoid getting a parking ticket

• If you can't keep to your jobseeker's agreement

  What to do if you can’t keep to your jobseeker's agreement because of illness, emergencies or changes to your situation

• Consumer service complaints procedure

  If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process

• The costs and charges of credit cards

  Information about interest and other charges, which may be incurred when using your credit card, including charges when buying things abroad, or for missed payments

• Using your smart meter’s in-home display

  Check how you can use your smart meter’s in-home display (IHD) to help save energy. Check how to get an IHD if you don’t already have one

• Preparing for your employment tribunal hearing

  Find out what you can do to prepare for the hearing, what to do if you need to delay it, who can go with you, what you should have with you

• Maternity leave - what you're entitled to and how to get it

  Check your right to time off work when you have a baby. Find out how to arrange time off with your employer

• Letter to complain about faulty goods bought on hire purchase

  Letter to the credit provider about a problem with goods bought on hire purchase