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  • Problems with Housing Benefit

    Information about problems with housing benefits. Get help if your benefit is stopped or reduced, challenging a decision and paying back an overpayment

  • Loans

    Overview and content list for loans. Read information about loans, including payday loans and information about credit brokers

  • Help with debt

    Get help to work out how much money you owe and which debts you should pay back first.

  • Negotiating with your employer

    Information about negotiating with your employer. Get help talking to your employer about a problem, using early conciliation and making a settlement agreement

  • Getting your landlord to do repairs

    Getting your landlord to do repairs Getting repairs done if you're renting privately Getting repairs done if you rent from a council or housing association Asking the council to help you get repairs

  • Before you apply for Universal Credit

    Information for before you apply for Universal Credit. Find out more about what Universal Credit is, check if you're eligible and how it's paid

  • Getting visas for family members

    Overview and content list about getting visas for family members. Get information about extending or applying for your family visa

  • Public sector equality duty

    Overview and content list for public sector equality duty. Get help understanding public sector equality duty, and how you can take action