Energy supplier rating – consultation on a rating for smaller supplier performance

Energy supplier rating – consultation on a rating for smaller supplier performance [ 400 kb] - full report.

Citizens Advice has statutory duties to publish data on energy supplier performance and to provide advice and information to consumers.

There is currently a lack of information on smaller supplier performance, and many of the cheapest companies on our price comparison tool do not have a star rating. Our aim is to provide a regularly updated star rating for as many domestic suppliers as possible.