Getting an online immigration status (eVisa)
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You should check if you can get online evidence of your immigration status - also called an ‘eVisa’.
Most physical immigration documents are being replaced by eVisas. This includes:
biometric residence permits (BRPs)
biometric residence cards (BRCs)
stamps in passports
'vignette' stickers in passports
Getting an eVisa is free and won’t change your permission to live in the UK.
You’ll need to create a UK Visas and Immigration (UKVI) account before the end of 2024 to access your eVisa.
If your biometric residence permit expires on 31 December 2024
Most biometric residence permits (BRPs) have an expiry date of 31 December 2024 - because eVisas are replacing BRPs. This doesn’t mean your visa ends on this date.
You should create an account for your eVisa before your BRP expires.
If you’re not sure when your visa ends, you can check the letter you got from the Home Office when they approved your application.
If you still can't find when your visa ends, talk to an adviser.
Video from the Home Office - what is an eVisa?
When you'll get an online immigration status
When you'll get an eVisa depends on your situation.
If you're applying for a visa or indefinite leave
The Home Office will ask you to create a UKVI account for your eVisa if you’re applying for:
a visa - unless you're visiting the UK for less than 6 months
indefinite leave to remain
You might need to create your online account during or after the application process. It depends what kind of visa you’re applying for.
If your application for a visa or indefinite leave is approved, you’ll get a temporary biometric residence permit (BRP) as well as an eVisa. The BRP will expire at the end of 2024. This doesn’t mean your visa ends on this date.
Later in 2024, the Home Office will stop issuing temporary BRPs and you’ll only get an eVisa.
If you already have a visa or indefinite leave
You should create a UKVI account for your eVisa if you have:
a visa - unless you’re visiting the UK for less than 6 months
indefinite leave to remain (ILR)
When you create your account, make sure your contact details are correct. This is so you can check or share your status.
To update your contact details, you can fill in a change of circumstances form on GOV.UK.
If your visa ends in 2024
You’ll get an eVisa if you apply to extend your visa or get indefinite leave.
If you have ILR and you don’t have a BRP
If your have an ILR stamp in your passport, you’ll need to get an eVisa before your passport expires.
You can apply for a free BRP. This will make it easier for you to set up a UKVI account when the Home Office contact you. You can apply for a BRP on GOV.UK.
If you have pre-settled or settled status
If you get pre-settled or settled status through the EU Settlement scheme, you’ll get an eVisa.
If you’re not an EU Citizen, you’ll get a physical immigration document - but these will also be replaced by eVisas.
You can check how to view and prove your pre-settled or settled status.
If you already have an online account
You don’t need to create a UKVI account if you already have one. You might already have one if you’ve applied for:
pre-settled or settled status from the EU Settlement Scheme
a student visa
a British National (Overseas) visa - and you’re from Hong Kong
If you can’t access your account
You can get help to recover it. You’ll need to have access to the phone number and email address used to create your account. Check how to recover your UKVI account on GOV.UK.
Creating an online account
You’ll need to create a UK Visas and Immigration (UKVI) account to get an online immigration status.
You’ll be able to use your UKVI account to:
view and prove your online status
check what rights you have in the UK
update your personal details - like your contact information
How to create a UKVI account
To create your account, you’ll need:
access to an email address
an identity document - for example, your passport or current BRP
your current BRP number - if you already have a visa
your application number - if you’re applying for a new visa
a smart phone to download the UK Immigration: ID Check app - to verify your ID
If you’ve already proved your identity at a Visa Application Centre or Service Support Centre, you still need to create a UKVI account.
Create a UKVI account on GOV.UK.
You can check how to download the UK Immigration: ID Check app on GOV.UK.
If you can’t see your eVisa straight away, don’t worry - the Home Office will email you when it’s ready to view in your UKVI account.
If you need help creating an account
You can ask someone you trust - like a friend or family member.
If you can’t manage your own account, you can add someone to your account who can do it for you - known as a ‘proxy’. For example, you might need a proxy if you’re a child or you have a disability that means you can’t do it yourself.
If you still need help creating a UKVI account, talk to an adviser.
If you need help using a computer or mobile device
You can get help from the Home Office’s assisted digital service if you either:
aren’t confident using a mobile device or computer
don’t have access to a mobile device or computer
don’t have internet access
The service is provided by We Are Group.
They can help you over the phone. You might be able to visit someone or they might be able to visit you at home - this will depend on where you live. Find out more about how to get help from We Are Group on GOV.UK.
We Are Group
Tel: 0333 344 5675 (Monday to Friday from 9am to 6pm)
Text: 07537 416 944 - text the word VISA
Textphone (using Next Generation Text): 18001 0333 344 5675
Email: visa@we-are-digital.co.uk
Your call is likely to be free of charge if you have a phone deal that includes free calls to landlines - find out more about calling 030 numbers.
If you don't have internet access
You can use the internet free of charge at:
your local council - find your local council on GOV.UK
your local library - find your local library on GOV.UK
Proving your rights in the UK
You can give a share code to someone who needs to check your immigration status - like your employer.
You can still use your expired BRP to get a share code until the end of 2025 - as long as your visa is still valid.
You can get a share code on GOV.UK.
This code is only valid for 90 days - if it isn’t used within the 90 days you’ll need to get a new one.
Proving your right to enter the UK
You still need to show your physical immigration documents when you travel - for example, your BRP or stamp in your passport.
Before the end of 2024, you’ll be able to use your eVisa to enter the UK instead of your physical document.
You can check the rules for entering the UK on GOV.UK.
Updating your UKVI account
Make sure you keep your account up to date
If you don't keep your account details up to date, you might not be allowed to enter the UK.
You’ll need to update your UKVI account if:
you renew or replace the identity document you used to apply - for example, if your passport expires
you change your name - for example, if you get married
you change your address, phone number or email address - your contact details need to be up to date so you can view or share your status
you want to change your identity document or add another one
You can add or change your identity document using your UKVI account. You might be asked to send your passport or national identity card to the Home Office.
It will be a number of weeks before you can log in with your new identity document details - make sure you keep the details of your old one until then.
When you add a new identity document to your account, you’ll need to sign in using that identity document in the future.
Don’t worry if you can’t see your old identity document on your account. It’s still there, but the system might only show the most recent one you’ve added.
You can update your details in your UKVI account on GOV.UK.
If you don’t get confirmation after you've updated your account, or you’ve been waiting longer than 4 weeks, contact the UK Visas and Immigration contact centre.
If you have problems with your eVisa
If you need help sharing your status, updating your details or correcting an error, contact the UK Visas and Immigration contact centre.
UK Visas and Immigration contact centre
Telephone: +44 (0)300 790 6268 - select option 3
Telephone: +44 (0)203 875 4669, if you are unable to dial 0300 numbers
Monday to Friday, 8am to 8.30pm
Saturday and Sunday, 9.30am to 4.30pm
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Adolygwyd y dudalen ar 08 Mawrth 2024