Chwilio

• Letter to cancel or return goods bought online, over the phone or by mail order

  Letter to cancel an online, phone or mail-order sale during the 14 day 'cooling off' period

• Letter to complain about faulty goods bought from a company

  Letter to complain about faulty goods and ask for a repair, replacement or refund

• Problems with direct payments

  When direct payments for social care services must be repaid, circumstances in which the you or the local authority can stop direct payments for social care services and how to make a complaint

• If you're being evicted from university accommodation

  Check what can happen if your university tries to evict you from your halls of residence - for example because you breached your contract

• If you've been accused of child abuse

  What to do if you are accused of abusing or neglecting a child, including the importance of seeking legal advice

• Appealing a parking ticket if you have a Blue Badge

  When it's worth appealing a parking ticket if you're a blue badge holder

• Request to write off a joint debt - letter

  Letter for when you can't make an offer of repayment on a joint debt and your circumstances are not going to improve

• Request to write off a debt - letter

  Letter for when you can't make an offer of repayment and your circumstances are not going to improve