Chwilio
Buying a home
Get information on the process of buying a house. Check how to get a mortgage, how to make an offer and what to consider if you’re buying with others
Letter to complain to a trader about poor quality work
Letter to ask a contractor to fix a problem with building work, decorating or home improvements
If you think you've bought stolen goods
If you've bought stolen goods you need to hand them in to the police. You should then be able to get a full refund. Don't return the item to the seller yourself
Letter to complain about the poor standard of a service
Letter to complain to a trader if you're not happy with the quality of their work
Letter to complain about misdescribed goods bought from a private seller
Use this template letter to complain about something you bought from a private seller
Letter to complain about energy back-billing
Use this template letter to complain if your energy supplier is trying to bill you for energy you shouldn't have to pay for - back-billing complaint
Complaining about a funeral
What you can do if you're not happy with the service you've received from a funeral director
Letter to send evidence after your PIP claim form
Template letter you can use if you need to send extra supporting evidence for your Personal Independence Payment (PIP) claim