Chwilio

• If your job offer is withdrawn

  Check if you can get money if you’re offered a job and then the offer is withdrawn

• Problems getting to or topping up your prepayment meter

  What you can do if you can't get to your prepayment meter, can't top it up, or can't use

• Household contents insurance

  What household contents insurance normally covers, how to choose a policy and how to make a claim

• Other information

  Read about giving other information which does not fit anywhere else on the ESA form. You can use extra sheets of paper if there’s not enough space in the box

• Cancelling your debt management plan

  Reasons why you might want to cancel your debt management plan and things to consider before doing so, including how you will deal with your debts instead and whether you will get a refund of fees

• Consumer service complaints procedure

  If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process

• Debt has increased since debt management plan

  Explains what to do if your overall debt increases even though a debt management plan is in place, including asking for interest to be frozen, increasing payments and considering alternative debt solutions

• Information your debt management plan provider must give you

  Explains what to do if a debt management plan provider has not given you all the information you are entitled to when choosing or signing up for a debt management plan