Chwilio
Letter to complain about the poor standard of a service
Letter to complain to a trader if you're not happy with the quality of their work
Letter to complain about energy back-billing
Use this template letter to complain if your energy supplier is trying to bill you for energy you shouldn't have to pay for - back-billing complaint
Letter to complain about misdescribed goods bought from a private seller
Use this template letter to complain about something you bought from a private seller
Letter to send evidence after your PIP claim form
Template letter you can use if you need to send extra supporting evidence for your Personal Independence Payment (PIP) claim
Complaining about a funeral
What you can do if you're not happy with the service you've received from a funeral director
Stop your energy supplier moving you to prepayment
If you owe money to your energy supplier, they might want to install a prepayment meter. Here are the situations where you can stop them doing
Domestic abuse
Find out what you can do when you're fleeing from violence in the home, including finding emergency accommodation
Get airline compensation for lost or delayed luggage
What to do if an airline loses your luggage, or it’s delayed - claiming on your travel insurance and getting compensation from the airline