Chwilio
Applying for a JSA hardship payment
Find out who can get a JSA hardship payment and how much you’ll get. Find out how to apply for a JSA hardship payment
Other jobs your employer should offer you
Find out when your employer should offer you another job instead of making you redundant. Check what counts as suitable alternative employment
Buying a home
Get information on the process of buying a house. Check how to get a mortgage, how to make an offer and what to consider if you’re buying with others
Challenging a Housing Benefit decision
How to appeal if you've been refused Housing Benefit or your payments have been reduced
Appealing an ESA decision
Find out how to appeal an ESA decision. Before you can appeal a decision made by the DWP, you might need to ask for a mandatory reconsideration
Updating and proving your pre-settled or settled status
Find out how to view your status, keep it up to date and use it to prove your right to get benefits
Letter to complain about a delay to a service
Letter to complain to a trader about delays in starting or finishing a service
Letter to complain to a trader about poor quality work agreed before 1 October 2015
Letter to ask a contractor to fix a problem with building work, decorating or home improvements - if you gave the go-ahead before 1 October 2015