Chwilio
Get airline compensation for lost or delayed luggage
What to do if an airline loses your luggage, or it’s delayed - claiming on your travel insurance and getting compensation from the airline
If you’ve been told your energy supply will be disconnected
What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support.
Challenging a DLA decision - the tribunal hearing
If you challenge a DLA decision you may be asked to go to a tribunal hearing. Get guidance on how to prepare for a DLA tribunal hearing
Applying for a JSA hardship payment
Find out who can get a JSA hardship payment and how much you’ll get. Find out how to apply for a JSA hardship payment
Other jobs your employer should offer you
Find out when your employer should offer you another job instead of making you redundant. Check what counts as suitable alternative employment
Letter to complain to a trader about poor quality work agreed before 1 October 2015
Letter to ask a contractor to fix a problem with building work, decorating or home improvements - if you gave the go-ahead before 1 October 2015
Letter to complain about a delay to a service
Letter to complain to a trader about delays in starting or finishing a service
Letter to complain about a holiday
Use this letter to complain about a package holiday and ask for compensation