Chwilio

• Complain to the Energy Ombudsman

  When and how to complain to the Energy Ombudsman when you have a dispute with your energy supplier

• Support for people using direct payments

  Support available from local authorities and other providers to help people manage direct payments they receive to buy social care services

• Mail order catalogues

  Information about buying things from a catalogue and being an agent for a catalogue company

• Find a trader and check you can trust them

  Finding a seller or tradesperson who will do a good job and treat you fairly

• Check if your problem at work is discrimination

  Find out if your unfair treatment counts as illegal discrimination under the Equality Act

• Home credit (Doorstep loans)

  Information about what home credit is, checking whether a home credit lender is licensed and how to compare home credit loans products

• Use our British Sign Language service to help you apply for Universal Credit

  You can use our British Sign Language (BSL) video service if you need help or advice with applying for Universal Credit and the early stages of your claim

• Agreeing to direct payments

  Agreeing to receive direct payments for social care services and who is a 'suitable person' to act as a representative if you are unable to give agreement by yourself