Chwilio
Payment of benefits and tax credits
Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account
Cancelling a service you’ve arranged
When you can cancel a service, how to get your money back, how to negotiate with the business
If you're unhappy about poor service
What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further
Your medication and other treatment
The DWP wants to know about your medication and any treatment you're having - it’ll help them get a better picture of your situation
Claiming DLA for a terminally ill child
There’s a quicker application process for parents of children who have been diagnosed with a terminal illness and aren’t expected to live more than 6 months
Check your rights at work if you're under 18
Young people’s rights to working hours, rest breaks, pay, and holiday. Find out what types of work 16 and 17 year olds can do
Creditor objects to an administration order
Explains what happens if one of your creditors objects to the administration order and what to do if creditors are still chasing you, while the order is being set up
Dispute a mobile, phone, internet or TV bill
Challenge a bill if you’ve been charged too much for your phone, internet or TV. Your provider might have got your bill wrong or your bill could be high because of fraud