Chwilio
Contacting your energy supplier about a problem
How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint
Dealing with Council Tax arrears
What happens when you miss a council tax payment, and how to negotiate with your council to pay what you owe in smaller amounts
Get a hardship payment if you've been sanctioned
If you've been sanctioned, you might be able to get some emergency money to help you cover household expenses. This is called a hardship payment
Check you've got the right amount of holiday pay
Find out what holiday pay you should get and what to do if your employer doesn't pay you the right amount
Get help if you use oil, LPG, coal or wood to heat your home
If you use oil, wood, liquefied petroleum gas (LPG), biomass or coal to heat your home, you might be able to get help to pay your bills
Challenging a Child Benefit decision - mandatory reconsideration
Ask HMRC to re-think their decision about your Child Benefit. How and when to ask for mandatory reconsideration
If you're going to be deported from the UK
Your rights to appeal being deported from the UK and how to leave voluntarily
Solve an ongoing consumer problem with a business seller
The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR