Chwilio

• How to read your smart electricity meter

  Find out how to get a reading from your smart electricity meter or your meter's in-home display

• Payday loans

  How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans

• Claim compensation if an item or product causes damage

  How to claim compensation if something you’ve bought or a service you’ve paid for causes you a problem and the trader is at fault

• Preparing your paperwork - administration order

  Explains the paperwork relating to your debts and evidence of your financial circumstances that you need to gather, before applying to court for an administration order

• The council says you've had a Housing Benefit overpayment

  Check if you’ve been overpaid Housing Benefit and find out how to challenge an overpayment

• Getting evidence to support your PIP claim

  How to keep a diary and get supporting evidence from health professionals to help your Personal Independence Payment (PIP) claim

• Dealing with disciplinary action at work

  Find out what to do if your employer takes disciplinary action against you

• Complaint about a problem at work – grievance letter checklist

  Basic rules for writing a grievance letter and a checklist to make sure that your letter has all the relevant information