Chwilio
Check how to switch your internet, phone or TV provider
How to switch your landline, mobile phone, internet or TV provider to get a cheaper deal
If the council decide your landlord has to do repairs
Check what your landlord has to do if the council have inspected your home and sent them a legal notice. If the council haven’t helped, find out how to complain
Letter to complain to an energy supplier
Use this template letter to complain to your energy supplier - fill it in, download it and send it to your supplier
Check how Universal Credit has changed in 2026
The amount of Universal Credit you can get has changed in April 2026. Check what has changed with the 2 child limit and LCWRA element
Letter to raise a grievance at work
If you want to make a complaint about something at work, you should raise a grievance. Use our template letter to raise a grievance about a problem at work
Problems with your travel insurance claim
What you need to do if you have problems making a claim on your travel insurance policy
If you've overstayed your visa or leave
If you’ve overstayed your visa or leave, you have 90 days to leave the country. You can't usually extend your visa or leave once you've overstayed
Getting evidence to support your PIP claim
How to keep a diary and get supporting evidence from health professionals to help your Personal Independence Payment (PIP) claim