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Press releases

All the latest press releases from Citizens Advice.

Let mobile phone customers cap monthly bills, says Citizens Advice

22 January 2016

Energy suppliers must follow E.On’s cut to gas bills

20 January 2016

Misleading broadband adverts hiding true cost of contracts

23 December 2015

Npower failed to provide basic customer service

18 December 2015

Gap widens between best and worst energy suppliers for complaint handling

9 December 2015

It’s important Government plan drives down consumer bills

30 November 2015

PPI deadline mustn’t let banks off the hook

26 November 2015

Energy firms have no excuse for poor service, says Citizens Advice

25 November 2015

Scrapping support for onshore wind developments could hit energy customers

4 November 2015

Christmas shoppers urged to use their rights as complaints soar

2 November 2015

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Citizens Advice is an operating name of the National Association of Citizens Advice Bureaux. Registered charity number 279057. VAT number 726 0202 76. Company limited by guarantee. Registered number 01436945 England. Registered office: Citizens Advice, 3rd Floor, 1 Easton Street, London, WC1X 0DW