Citizens Advice regularly publishes policy research on issues affecting clients of our service. We use this evidence to campaign for changes in policies and services.
Many of the discrimination problems dealt with by local Citizens Advice are work related. We also cover equality issues in areas such as welfare, housing and consumer.
Changes in immigration and asylum legislation have caused difficulties for our clients as well.
Citizens Advice also regularly responds to consultations on citizenship issues using examples of CAB clients' problems.
19 November 2015
People are committed to contributing to society, but democratic processes are frustrating and remote. Channels for influence need to be made simpler and more responsive.
11 June 2015
How volunteering should respond to changing needs
30 June 2011
Double disadvantage. The barriers and business practices making debt a problem for disabled people
16 June 2009
Supporting justice: the case for publicly-funded legal representation before the Asylum Support Tribunal
01 March 2005
This report outlines the involvement of the Citizens Advice service in England and Wales in reporting and recording racist incidents
31 January 2005
Impact of new Immigration Specification on service delivery to bureau clients
12 December 2004
Citizens Advice consultation responses on citizenship issues, including equality, discrimination, immigration and asylum.
07 March 2003
Family visitor: briefing: an analysis of entry clearance officer decision-making in 2002
