Citizens Advice Response to BEIS Consultation on the Early Rollout Obligation
Citizens Advice is not in favour of the removal of the ERO. In its role as the energy consumer champion, Citizens Advice has become increasingly concerned over recent months by emerging issues with the DCC (incremental slippages to Go Live in particular) and knock-on effects these could have for consumers, most notably an increase in overall installations of non-interoperable SMETS1 meters.
We are concerned by the removal of the Early Rollout Obligation (ERO) for a number of reasons; Firstly, it sends a message to suppliers that installation of SMETS2 meters is not as much of an imperative as it should be. Secondly, it raises the probability of even more SMETS1 meters being installed than was flagged in the Government’s Cost Benefit Analysis (CBA). Thirdly, we are concerned by the cautious approach that removal of the ERO signifies.