Citizens Advice response to Ofgem’s consultation on The Retail Energy Code - proposals for version 1.1
Citizens Advice is strongly supportive of the move to consolidate retail governance under the Retail Energy Code (REC). We recognise the impact that COVID-19 has had on the wider energy industry and hence on the timelines of implementation of Retail Code Consolidation. The RECCo has made important strides towards its objectives, and the designation of REC V1.1 is a further incremental step that we welcome.
Having engaged with the relevant Code Manager parties, we are already participating in the moves toward the early establishment of the Performance Assurance Board so it can mitigate risk as the process towards the full establishment of the REC continues.