Drawing a pension
27 January 2022
Research showing how consumers have experienced the first year of pension freedoms
Pensions policy research
Our pensions policy work explores how people understand pensions and what can be done to help consumers make positive pension choices while also protecting them from potential risks.
Approaching retirement
27 January 2022
Understanding how consumers think about their pensions in the context of their broader lives before actively engaging with pension freedoms.
Life after pension choices
24 August 2016
Consumer reflections on pension freedoms and thoughts on the future
Too good to be true? - Understanding consumer experience of pension scams a year on from pension freedoms
30 March 2016
Understanding consumer experience of pension scams a year on from pension freedoms
Pension transfers and early exit charges: Citizens Advice response to the government consultation on pension transfers and exit fees
22 October 2015
Citizens Advice response to the government consultation on pension transfers and exit fees
Consumer experience of pension and pensioner scams before April 2015
10 April 2015
Report seeks to identify the key risks that consumers face around scams when making pension choices and throughout their retirement.
How people think about older age and pensions
16 March 2015
Important reforms will be taking effect which expand consumer choice around access to pension savings in an already complex landscape.