Grants and benefits to help you pay your energy bills
If you’re struggling to afford your energy bills, you might be able to take advantage of certain benefits, grants and help offered by the government and energy suppliers.
Winter Fuel Payment
The Winter Fuel Payment is an annual one-off payment to help you pay for heating during the winter. Anyone born on or before 5 January 1953 can get it, if you live in the UK or another eligible country.
Find out more about the Winter Fuel Payment on GOV.UK.
Cold Weather Payments
Cold Weather Payments are one-off payments to help you pay for extra heating costs when it’s very cold.
You’ll get a payment each time the temperature drops below a specific temperature for a set period of time.
You’ll only be eligible if you already get:
- Pension Credit
- Income Support
- income-based Jobseeker’s Allowance
- income-related Employment and Support Allowance
- Universal Credit
Find out more about Cold Weather Payments on GOV.UK.
Warm Home Discount Scheme
You might be able to get £140 off your electricity bill under the Warm Home Discount Scheme if you’re either:
- getting the guarantee credit part of Pension Credit
- on a low income
Check with your supplier to see if they offer the Warm Home Discount - not all suppliers are part of the scheme.
If you've applied for the Warm Home Discount but you switch supplier before you get the payment, you have to apply again with your new supplier. Your new supplier might have different rules about who gets the discount. This doesn’t affect you if you get the discount automatically, without having to apply.
Find out more about the Warm Home Discount Scheme on GOV.UK.
If you’re in debt to your energy supplier, you might be able to get a grant from a charitable trust to help pay it off.
The following energy companies offer grants and schemes that are open to anyone - you don't have to be a customer:
There are also companies who offer grants specifically for their customers:
- npower Energy Fund
- Scottish Power Hardship Fund
- Ovo Energy Fund
- SSE (Southern Electric) Priority Assistance Fund - check if you're eligible by calling 0800 072 8616
When you apply for a grant, you'll have to provide detailed information about your financial situation in your application. It could take a while to complete, and it might be worth getting help applying.
Before you apply
Charitable trusts like you to show that you have received debt advice before you apply. Debt advice can help you manage your debts and increase your chances of making a successful application.
Extra help from your supplier
If you’re a pensioner, disabled, or sick, you might be able to get extra help and support from your energy supplier through their Priority Services Register.
They would be able to help you with things like:
- reading your energy meter
- moving your energy meter free of charge
- getting your bills sent or copied to someone else, eg a carer
Get help with bills and budgeting
If you're trying to cut your spending, or are having problems with your outgoings, you could get help with bills. You could also use our budgeting tool to see exactly where your money goes each month.
Energy Saving Advice Service
0300 123 1234
Monday to Friday, 9am to 8pm, Saturday, 10am to 2pm
Calls to this number can cost up to 9p a minute from a landline, or between 8p and 40p a minute from a mobile (your phone supplier can tell you how much you’ll pay).
Citizens Advice Consumer Service
Our consumer helpline gives free, impartial advice to people who are worried about their energy costs and staying warm during winter.
You can also read our advice for steps you can take if you’re struggling to pay your energy bills.
Check GOV.UK to find out about: