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Move your gas or electricity meter

This advice applies to Wales

You may be able to have your gas or electricity meter moved if you’re:

  • finding it difficult to read or access your meter
  • doing building work

You can’t move the meter yourself - it’s illegal. Who you get to do the work depends on how far you want to move the meter and why.

Moving your energy meter less than 1 metre

You'll need to contact your supplier and tell them you want to have your meter moved.

Your supplier will give you a price for this. Prices vary, so you should also get prices from other suppliers and compare them.

Only your current supplier can move your meter. This means if you want another supplier to do it you have to switch your supply to them first. This will change your prices for gas and electricity, so check that it’s worth it overall before you switch. See our advice on getting the best deal by switching supplier.

If you’re a priority customer and you need to move your pre-payment meter because you’re finding it hard to read or access it, tell your supplier this - they should move it for free.

You’ll most likely be a priority customer if you’re:

Moving your energy meter more than 1 metre

You must contact your local electricity distributor and gas transporter. They’ll do the work that involves the supply pipe or cable outside your home.

The electricity distributor or gas transporter will usually charge at least £400 for the work, but it could be over £1,000 - it depends on how much work needs to be done.

You may still need a registered electrician or gas engineer to do other work - for example, preparatory digging, fitting a meter box or reconnecting your supply inside your home. You should get a number of different quotes before choosing a registered electrician or gas engineer to do this.

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