Move your gas or electricity meter
You might be able to have your gas or electricity meter moved if you’re:
finding it difficult to read or access your meter
doing building work
Who can move your meter depends on the work that’s involved. You can’t move the meter yourself - it’s illegal.
If you can’t reach or get to your meter
You can ask your supplier to install a smart meter - smart meters automatically send meter readings to your supplier, so you don’t need to reach your meter to take readings. You don’t have to pay to have a smart meter installed, check how to get a smart meter installed.
If you have a prepayment meter
If you have a non-smart prepayment meter, your supplier can install a smart meter in prepayment mode. Check what you can do if you have problems getting to or topping up your prepayment meter.
Being on prepayment might not be safe or practical for you, check how to move from prepayment to paying by credit.
If your prepayment meter needs moving and you’re on the Priority Services Register, your energy supplier should move your meter for free. Check if you're eligible to sign up to the Priority Services Register.
Check if your energy supplier can move your meter
Contact your supplier and tell them you want to have your meter moved. They'll tell you if they can do the work. This depends on:
where your meter is now
how far you want to move it
the type of connector if it’s a gas meter
why you want to move it
They might not be able to do the work if your meter is outside or you want to move it longer distances, for example to another room. Most suppliers have information on their website about what they can and can’t do.
If they can do all the work then your supplier will give you a price for this. Prices vary, so you should also get prices from other suppliers and compare them.
Only your current supplier can move your meter. This means if you want another supplier to do it you have to switch your supply to them first. This will change your prices for gas and electricity, so check that it’s worth it overall before you switch. See our advice on getting the best deal by switching supplier.
If your energy supplier can’t move your meter
You must contact your local electricity or gas network operator to do the work. They’ll usually charge at least £400 for the work, but it could be over £1,000 - it depends on how much work needs to be done.
You might still need a registered electrician or gas engineer to do other work - for example, preparatory digging, fitting a meter box or reconnecting your supply inside your home. You should get a number of different quotes before choosing a registered electrician or gas engineer to do this.