About the Citizens Advice service.
Advice on tips on preparing for and making phone calls to organisations or businesses. Good preparation ahead of the call will help you get the best outcome.
How to get free, confidential, impartial and independent advice from over 250 locations. Includes details of how to get advice in person and over the phone.
Find a bureau near you by entering a postcode or the name or a town/city.
Information and paperwork that you should take with you when you visit a Citizens Advice Bureau (CAB) to help the adviser deal with your case more efficiently.
Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem.
More information about the work of Citizens Advice Scotland
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