Search

• Report a scam

  If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather.

• Check if something might be a scam

  What to look for when identifying a scam, and how to protect yourself from being scammed.

• Scams

  Overview and content list for scams. Get help checking if you've been scammed, what to do if you've been scammed and how you can report it.

• Check if you can get your money back after a scam

  Find out when you're likely to get a refund following a scam, and how to claim

• Get help with scams

  Find out how to contact our Scams Action service for advice about online scams.

• What to do if you've been scammed

  Find out what steps to take after you've been scammed. This includes how to protect yourself, check if you can get your money back and report the scam

• Consumer

  Get advice on your consumer rights, including complaints and trading standards

• Get emotional support if you’ve been scammed

  Find out where you can get emotional or financial support if you've been scammed

• Banking – security and fraud

  Protecting yourself from fraud. What to do if you've had money stolen, been a victim of fraud or identity theft or if you've lost your bank cards or details

• Stop getting nuisance calls and texts

  Action to take to stop getting nuisance calls and text messages. There are some actions you can take to stop getting nuisance calls that you don’t want