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• Child Benefit

  Find out if you're eligible for Child Benefit. Check how changes in your circumstances will affect your claim and what to do if you want to appeal a decision.

• Getting your money back if you paid by card or PayPal

  Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback

• Children's rights in Wales

  What your children's rights are in Wales, and how you can complain if you're not happy with a minister's decision

• Pension Credit

  Find out if you can get Pension Credit and how much you could get. If your Pension Credit has stopped or you have an overpayment, find out how to challenge the decision

• Income Support

  Check what to do if you have a problem with your Income Support claim. If your Income Support has stopped or you have an overpayment, find out how to challenge the decision

• Challenge your redundancy

  Check if you have a good reason to challenge your redundancy. Find out how to negotiate with your employer, get mediation, and take legal action

• WaterSure scheme – help with paying water bills

  Watersure is a scheme to help save money with your water bill, if you get certain benefits and you have three or more children under 19 or someone in your house has a medical condition that means more water gets used.

• Dealing with disciplinary action at work

  Find out what to do if your employer takes disciplinary action against you