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  • Child Benefit

    Find out if you're eligible for Child Benefit. Check how changes in your circumstances will affect your claim and what to do if you want to appeal a decision.

  • Pension Credit

    Find out if you can get Pension Credit and how much you could get. If your Pension Credit has stopped or you have an overpayment, find out how to challenge the decision

  • Getting your money back if you paid by card or PayPal

    Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback

  • Children's rights in Wales

    What your children's rights are in Wales, and how you can complain if you're not happy with a minister's decision

  • Income Support

    Check what to do if you have a problem with your Income Support claim. If your Income Support has stopped or you have an overpayment, find out how to challenge the decision

  • Challenge your redundancy

    Check if you have a good reason to challenge your redundancy. Find out how to negotiate with your employer, get mediation, and take legal action

  • Dealing with disciplinary action at work

    Find out what to do if your employer takes disciplinary action against you

  • Disability Living Allowance for children

    Advice for making a Disability Living Allowance claim and help with any problems.